1. Collection of Personal Information
a. Information you provide directly

• Enquiries & Registrations: When you enquire about properties, register on our website, or engage with an agent, you may provide your name, email, phone number, and address.

• Events & Viewings: If you attend property events, launches, or viewings, we may collect your contact details, business or home address, and interest preferences.

• Communications: If you correspond with us by email, phone, or in person, we may keep a record of that communication to provide support and improve our services.

b. Information we automatically collect
When you use our website, we may automatically collect:

• Browser type, device details, and IP address

• Pages visited, time spent, and navigation patterns

• Location data (if enabled on your device)

• Cookies and tracking data (for analytics and remarketing)

Cookies are small data files stored in your browser to help us improve user experience. You can reject cookies via browser settings, but some features may not function properly.
c. Information through payments
All payments made to Tavian Properties (such as booking fees or service charges) are processed through third-party payment providers. Tavian does not directly store sensitive payment data (e.g., credit card details).

 

 

2. Marketing Communication
By subscribing or submitting an enquiry, you consent to receive communications from Tavian Properties about:

• New property launches and updates

• Investment opportunities

• Events and promotions

You may opt out at any time by clicking the unsubscribe link in our emails or contacting us at info@tavianproperties.com.

 

3. Use, Sharing, and Retention of Personal Information
a. How we use your information
We use your personal information to:

• Respond to enquiries and provide brokerage services

• Facilitate property viewings, sales, rentals, or investments

• Send confirmations, contracts, invoices, and transaction-related communications

• Improve our website, marketing, and client services

• Comply with regulatory obligations in the UAE

b. Sharing of information
Your information may be shared with:

• Developers, landlords, or sellers (where necessary for transactions)

• Service providers (such as IT, marketing, or payment processors)

• Regulators and authorities, if required by UAE law

c. Data storage and retention
Personal data is stored on secure servers located in the United Arab Emirates. We retain your data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.
 

 

4. How to Contact Tavian Properties and Manage Your Preferences
You may:

• Request access to your personal data

• Correct or update your information

• Withdraw consent for marketing communications

• Request deletion of your information (where legally permissible)

To do so, please contact us at:
info@tavianproperties.com

 

5. Modifications to this Privacy Policy
Tavian Properties reserves the right to update this Privacy Policy from time to time. Updates will be posted on our website with the date of the latest revision. Continued use of our services after changes take effect means you accept the updated Policy.